Practice

We help organisations untangle hard problems.

Our Practice works side by side with government entities, public institutions and companies in the UAE, bringing research, evidence and design into how services are planned, built and kept running, in support of goals such as the Dubai Economic Agenda D33 and UAE Net Zero 2050.

Mapping a service with the people who use it
Mapping a service with the people who use it

What we do

Where we work.

01 · Government & public systems

Digital accessibility for government.

We assess accessibility, work through the rules (the TDRA Web Accessibility Policy in the UAE, WCAG, and ADA Title II in the United States), involve people with disabilities, and set up governance, so public digital services work for every resident.

  • Accessibility assessment
  • The rules: TDRA, WCAG and ADA Title II
  • Working with people with disabilities
  • Governance that holds after we leave
Management & policy workshop

02 · Accessibility & universal design

Universal Access.

A research-led practice that tests with disabled users, not just against checklists. Frameworks, guidelines and certification for places and digital services, in India and the UAE.

  • Framework
  • Guidelines
  • Certification
  • Ask for an audit
Accessibility audit on site

03 · Sustainability

Sustainability, measured.

Not a pledge. An audit. A shared method anyone can learn for reading what a practice really costs the earth, and where it can be repaired. We run it live, on real Global South practices, as part of the Global South Design Summit.

SeeScoreRepairCapability
Field research

The seven ledgers

Measure first. Badges later.

Each ledger is scored on evidence, not good intentions. Rough on day one, sharper over time.

CodeLedgerWhat we look atSample measure
SA·01MaterialsWhere everything that goes in comes from, whether it's renewable, and whether it's toxic.% renewable / reclaimed input
SA·02Energy & carbonWhat powers the making, firing, curing, running and moving.kWh and kg CO₂e per unit
SA·03WaterHow much is drawn, how dirty it gets, and how much goes back clean.Litres drawn · % returned clean
SA·04Waste & circularityWhat leaves as waste, and whether it goes round again or into landfill.% diverted from disposal
SA·05Livelihoods & equityFair pay, safety and dignity for everyone the practice depends on.Living-wage ratio · safety flags
SA·06Provenance & supplyHow far each input travels, through how many hands, and how traceable it is.Sourcing distance · tiers known
SA·07GovernanceWhether any of this is written down, owned and reviewed.Policy: yes / partial / no

How we work

Three things we always do.

01

Start with people

We begin with the people a service is for, not the org chart or the checklist.

02

Show the evidence

Research and testing, not opinions or automated scans on their own.

03

Leave it stronger

We build skills inside your institution, so the work keeps going after we've gone.

Building capability

Grow the people who run the system.

A cohort just for your organisation.

We help companies and institutions build design, innovation and problem-solving skills, from frontline teams to the boardroom. Live online sessions, hands-on studios and, when it helps, a residential week at DIC Hub, IIT Hyderabad, India, with your teams working on their own real challenges.

Got a problem worth solving?

Tell us about it. We like the hard ones.

Start a conversation